This is usually caused by worn squeegee blades, a clogged vacuum hose, a full recovery tank, or a vacuum system issue. Clean the squeegee, empty the recovery tank, and inspect the vacuum hose and tank lid seal.

Check that the solution tank contains clean water and that the water control valve is open. Inspect the water hose, filter, and fittings for blockages or kinks. If the water system appears normal, inspect the fuse, wiring, and water solenoid valve. These are the most common causes of water flow problems.

Confirm that the brush or pad driver is installed correctly and locked into place. Check that the brush deck is lowered, then inspect the fuse, wiring, brush motor, and related electrical connections.

If your machine won’t power on, first check that the battery is fully charged and securely connected. Verify that the emergency stop button is released, the key switch is turned on, and all fuses and electrical connectors are properly installed. On ride-on models, make sure the operator is seated correctly and all required safety switches are engaged. Need More Help? Watch the related troubleshooting video or contact Technical Support.

Check the charger connection, power outlet, battery connector, and charger indicator lights. Always use the charger supplied or approved for your machine.

Short battery runtime may be caused by an aging battery, incomplete charging, heavy cleaning conditions, or improper charging habits. Recharge the battery after each use and avoid storing the machine with a discharged battery.

Verify the battery charge, drive controls, emergency stop button, and direction selector. On ride-on machines, ensure the operator is seated properly and the safety switch is activated.

After every use, empty and rinse the recovery tank, clean the squeegee, inspect the vacuum hose, clean the brushes or pads, wipe down the machine, and recharge the battery.

Replace wear parts whenever they become worn, damaged, or no longer provide proper cleaning performance. The replacement interval depends on floor conditions and daily usage.

Use only low-foam cleaning solutions designed for automatic floor scrubbers. Avoid highly foaming detergents that may damage the vacuum system.

No. Household chemicals such as bleach, vinegar, and dish soap may damage pumps, seals, hoses, and other internal components. Always use commercial cleaning solutions recommended for automatic floor scrubbers.

Excessive foam is usually caused by using the wrong detergent or using too much cleaning chemicals. Empty the recovery tank, rinse it thoroughly, and switch to a low-foam cleaning solution.

Stop using the machine and inspect the brushes, wheels, vacuum motor, drive system, and moving parts. Remove any wrapped debris and tighten any loose hardware before continuing operation.

Inspect the solution tank, recovery tank, drain hose, water hose, fittings, and seals. Loose hose connections, damaged hoses, or open drain caps are the most common causes.

A repeatedly blown fuse may indicate an overloaded motor, damaged wiring, or an electrical short. Replace the fuse only with the specified rating. If the problem continues, discontinue use and contact Technical Support.

Replacement parts are available directly from the Floor Cleaning Machine. Please provide your machine model and the required part number or description when contacting us.

These components are considered normal wear items and are not covered under the Limited Warranty. Warranty coverage applies to eligible non-wear components with verified manufacturing defects.

Please have your machine model, serial number, order number, a description of the issue, and photos or a short video showing the problem. This allows our technicians to diagnose the issue more quickly.

If you’ve completed the recommended troubleshooting steps and the problem persists, please contact our Technical Support Team. Include your machine model, serial number, photos, and a short video of the issue so we can assist you as quickly as possible. Email: flosscrubberusa@gmail.com

Only if the machine is designed for outdoor use. Avoid operating on steep slopes, standing water, loose gravel, or in heavy rain unless specifically permitted by the machine’s operating instructions.

No. Floor scrubbers are designed for hard floor surfaces. Use a carpet extractor or equipment specifically designed for carpet cleaning.

No. High-pressure water may damage motors, electrical components, controllers, and connectors. Clean the machine using a damp cloth and low-pressure water where appropriate.

It depends on which kind of floor you are cleaning. You can visit each product/machine page to see which machine is the right one for you.

Regular routine maintenance is the key. For instance, it is imperative that both of the solution & recovery tanks are emptied at the end of every cleaning procedure. It is better to clean these two tanks with clean water after each usage. Recovery tank is the one that collects the dirty solution that is removed from the floor. If the mixture is left in the recovery tank, it might be hardened at the bottom of the tank, making it difficult to remove. You might want to leave the tank lids open to reduce the chance of mold, mildew, and unpleasant odors. In addition, the squeegee itself should also be removed, washed, and wiped dry.

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