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TERMS AND CONDITIONS

FLOOR SCRUBBER USA STANDARD TERMS AND CONDITIONS

CUSTUMER CARE

Our clients are our top priorities. At Floor Scrubber USA, we will keep on providing great products with great services along with free shipping & 30-day Free Return Warranty (if the machine is not functioning properly). We strive to find our clients products of better quality while maintaining competitive prices with faster delivery and professional customer support.

PRIVACY & SAFETY

We value your privacy, and any information collected will be kept confidential in accordance with our privacy policies. Your information will not be sold, exchanged, transferred or given to outside vendors without your consent, other than for purposes of providing you with the product or service intended. Personally identifiable information will not be released.

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience - (your information helps us better respond to your individual needs).
To improve our website - (the information and feedback provided from cookies helps us improve our website offerings).
To improve customer service - (we are better able to respond to customer service requests and support requests based on the information provided in part by cookies and other information gathered).
To process transactions - (we require a certain amount of basic information to process all transactions).
By using our site, you consent to our website privacy policy.

WHOLESALE INQUIRIES

Thank you for your interest in opening an Wholesale account with us.

We are accepting inquiries to be a Retail account in the USA. Be prepared to share information regarding your business, contact information and your Reseller Tax Certificate through Chatbox. After you submit your information, someone will get back to you in a few days. We are also accepting information from companies interested in being distributors in the USA and Internationally. Your submission of this inquiry does not guarantee your status as an approved Retail account or Distributor.

CORPORATE ORDERS
If you are interested in getting a quote for an order for your corporate company, please provide us details on products and quantities you are interested in and the date needed. Someone will get back to you in 24-36 hours.

SHIPPING POLICY

Thank you for visiting and shopping at Floor Scrubber USA. 

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Domestic Shipping Policy
Free Shipping. 30 days free return.
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

Delivery delays can occasionally occur.

Floor Scrubber USA ships to addresses within the mainland of U.S., excluding Alaska, Hawaii or APO/FPO/DPO addresses.

Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.

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International Shipping Policy
We currently do not ship outside the United States.

Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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