TERMS & CONDITIONS

Effective Date: July 31, 2025

Welcome to FloorScrubberUSA.com (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of this Website, as well as the purchase of products and services offered by Floor Cleaning Machine (“Company,” “we,” “our,” or “us”).

By accessing this Website, placing an order, creating an account, or using any product or service offered through this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, please discontinue use of this Website immediately.

1. Company Information

This Website is owned and operated by:

Floor Cleaning Machine

Website:
https://www.floorscrubberusa.com

Customer Support:
floorscrubberusa@gmail.com

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (Pacific Time)

2. Website Use

You agree to use this Website only for lawful purposes and in accordance with these Terms.

By using this Website, you agree that you will not:

Violate any applicable federal, state, or local laws or regulations.
Use this Website for fraudulent, deceptive, or unlawful activities.
Attempt to gain unauthorized access to any portion of the Website, its servers, or related systems.
Upload or distribute viruses, malware, ransomware, or any other malicious software.
Interfere with the security, functionality, or availability of this Website.
Copy, reproduce, modify, publish, distribute, transmit, or commercially exploit any content without prior written permission.
Use automated software, bots, crawlers, spiders, or scraping technology without authorization.

We reserve the right to suspend or terminate access to this Website at any time for violations of these Terms or for any conduct that may harm the Company, its customers, or other users.

3. Product Information

Floor Cleaning Machine makes every reasonable effort to ensure that product descriptions, specifications, pricing, photographs, manuals, videos, and other information displayed on this Website are accurate.

However, we do not warrant that all information is complete, current, or free of errors.

We reserve the right to correct any errors, inaccuracies, omissions, or typographical mistakes at any time without prior notice.

Product specifications, dimensions, colors, packaging, included accessories, and features may change without notice as part of continuous product improvements.

Images displayed on this Website are intended for illustrative purposes only and may differ slightly from the actual products delivered.

4. Pricing

All prices displayed on this Website are listed in United States Dollars (USD).

Prices, promotions, discounts, and special offers are subject to change without prior notice.

If an error in pricing or product information is discovered after an order has been submitted, Floor Cleaning Machine reserves the right to refuse, cancel, or modify the order regardless of whether payment has already been received.

If payment has already been processed, a full refund will be issued to the original payment method.

5. Orders

Submission of an order does not constitute acceptance of the order.

All orders are subject to inventory availability, payment verification, fraud screening, and final approval.

Floor Cleaning Machine reserves the right to:

Refuse any order.
Cancel any order.
Limit quantities purchased.
Require additional identity or payment verification.
Refuse sales to resellers when products are intended for end-user purchases only.
Cancel duplicate or suspicious transactions.

Orders may be canceled for reasons including, but not limited to:

Product unavailability
Pricing errors
Inventory discrepancies
Payment authorization failure
Shipping limitations
Suspected fraud
Compliance with applicable laws or regulations

6. Payment

Payment must be successfully authorized before an order is processed.

We currently accept payment methods that may include:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay
Other payment methods available during checkout

All payment transactions are processed through secure third-party payment processors.

Floor Cleaning Machine does not store complete credit card information on its own servers.

Customers represent and warrant that they are authorized to use the selected payment method.

Orders suspected of fraudulent activity may be delayed, canceled, or subject to additional verification.

7. Shipping

Shipping is governed by our separate Shipping Policy.

Unless otherwise stated, Floor Cleaning Machine currently ships only within the contiguous United States.

Shipping dates provided on this Website are estimated only and are not guaranteed.

Actual delivery times may vary due to:

Freight carrier delays
Weather conditions
Supply chain disruptions
Port congestion
Labor shortages
Natural disasters
Government actions
Other circumstances beyond our reasonable control

Floor Cleaning Machine shall not be responsible for shipping delays caused by third-party carriers or events beyond our reasonable control.

Risk of loss and title to purchased products transfer to the customer upon delivery to the shipping address or acceptance by the freight carrier, as applicable under governing law.

8. Delivery Inspection

Customers are responsible for carefully inspecting all shipments immediately upon delivery.

If visible shipping damage exists, customers should:

Inspect the shipment before signing the delivery receipt.
Clearly note all visible damage on the carrier’s delivery receipt.
Take photographs of the packaging and damaged products before unpacking.
Notify both the freight carrier and Floor Cleaning Machine as soon as reasonably possible.

Failure to report visible freight damage at the time of delivery may affect the customer’s ability to file a freight damage claim.

Customers should retain all original packaging materials until any damage claims have been fully resolved.

9. Commercial Equipment

Products sold through FloorScrubberUSA.com are commercial-grade cleaning equipment.

Customers are solely responsible for:

Proper installation.
Safe operation.
Routine maintenance.
Reading and following the operator’s manual.
Training users before operating equipment.
Using products only for their intended commercial purposes.

Improper installation, misuse, abuse, neglect, unauthorized repairs, unauthorized modifications, improper maintenance, accidents, or operation inconsistent with published instructions may void applicable warranty coverage.

10. Warranty

Warranty coverage is governed exclusively by our separate Warranty Policy.

Nothing contained in these Terms shall expand, modify, replace, or supersede the terms of the published Warranty Policy.

Warranty coverage applies only as expressly stated in the applicable written Warranty Policy.

11. Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Products returned without prior authorization may be refused.

Returned merchandise must satisfy all conditions outlined in our Return & Refund Policy, including applicable time limits, product condition requirements, and return authorization procedures.

Original shipping charges, expedited shipping fees, installation costs, and other non-refundable charges may not be eligible for reimbursement unless otherwise required by applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Floor Cleaning Machine shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

Use of this Website.
Purchase of products.
Product performance.
Equipment downtime.
Loss of profits.
Loss of business opportunities.
Loss of revenue.
Loss of data.
Business interruption.
Delay in delivery.
Third-party claims.
Customer misuse or improper operation of equipment.

In no event shall the total liability of Floor Cleaning Machine exceed the actual purchase price paid by the customer for the specific product giving rise to the claim.

Some jurisdictions do not permit certain limitations of liability. In those jurisdictions, liability shall be limited to the maximum extent permitted by applicable law.

13. Disclaimer

THIS WEBSITE, ALL PRODUCTS, SERVICES, DOCUMENTATION, MANUALS, TECHNICAL INFORMATION, IMAGES, VIDEOS, AND OTHER CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOOR CLEANING MACHINE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy of information
Continuous availability of the Website
Error-free operation
Compatibility with third-party products

Floor Cleaning Machine does not guarantee that the Website will always operate without interruption, delay, security risks, or technical errors.

Use of this Website and all products is at your own risk.

14. Intellectual Property

All content available on FloorScrubberUSA.com, including but not limited to:

Logos
Trademarks
Product names
Product photographs
Videos
Graphics
Product manuals
Technical drawings
Product descriptions
Website layout
Website design
Marketing materials
Software
Source code
Documents

are the exclusive property of Floor Cleaning Machine or its licensors and are protected by United States and international copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, republished, distributed, transmitted, displayed, modified, or used for commercial purposes without prior written permission.

Unauthorized use may result in civil and criminal penalties.

15. User Accounts

If you create an account on this Website, you are responsible for maintaining the confidentiality of your account credentials.

You agree to:

Provide accurate information.
Keep your password secure.
Notify us immediately of unauthorized account activity.
Accept responsibility for all activity occurring under your account.

Floor Cleaning Machine reserves the right to suspend, restrict, or terminate any account at its sole discretion if fraudulent, abusive, unlawful, or suspicious activity is suspected.

16. Third-Party Websites

This Website may contain links to third-party websites, products, or services.

These links are provided solely as a convenience.

Floor Cleaning Machine does not control, endorse, guarantee, or assume responsibility for the availability, accuracy, security, privacy practices, products, services, or content of any third-party website.

Access to third-party websites is entirely at your own risk.

17. Privacy

Your use of this Website is also governed by our Privacy Policy.

By accessing this Website, you consent to the collection, storage, processing, and use of your information as described in our Privacy Policy.

Please review our Privacy Policy carefully before using this Website.

18. Force Majeure

Floor Cleaning Machine shall not be liable for any delay, interruption, or failure to perform any obligation resulting from events beyond its reasonable control, including but not limited to:

Natural disasters
Flood
Fire
Earthquake
Hurricane
Tornado
Severe weather
War
Terrorism
Civil unrest
Government regulations
Labor disputes
Transportation delays
Port congestion
Supply chain disruptions
Material shortages
Utility failures
Internet outages
Cybersecurity incidents
Pandemics
Public health emergencies
Acts of God

Performance shall be suspended for the duration of such events without liability.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms, the Website, or the purchase of products shall be brought exclusively before the state or federal courts located within the State of California.

Each party irrevocably submits to the exclusive jurisdiction of those courts.

20. Arbitration

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, or use of this Website shall first be resolved through good-faith negotiations.

If a resolution cannot be reached, the dispute shall be resolved by binding arbitration in the State of California in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).

Each party shall bear its own attorney’s fees and costs unless otherwise awarded by the arbitrator or required by applicable law.

Nothing in this section prevents either party from seeking temporary injunctive relief or enforcing intellectual property rights in a court of competent jurisdiction.

21. Severability

If any provision of these Terms is determined by a court or arbitrator to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Warranty Policy, and Return & Refund Policy, constitute the entire agreement between you and Floor Cleaning Machine regarding your use of this Website and the purchase of our products.

These Terms supersede all prior communications, representations, understandings, and agreements relating to the subject matter herein.

23. Changes to These Terms

Floor Cleaning Machine reserves the right to revise, modify, update, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting on this Website.

Your continued use of this Website following the publication of revised Terms constitutes your acceptance of those changes.

24. Contact Information