QUICK CHECKS
Start With These Quick Checks Before replacing any parts, check these common causes first.
STEP-BY-STEP TROUBLESHOOTING
Complete each step before moving to the next one
A clogged solution filter is one of the most common causes of reduced or no water flow. Turn off the machine. Close the solution valve if applicable. Locate the solution filter. Carefully remove the filter bowl or filter screen. Rinse away dirt, debris, and detergent buildup. Reinstall the filter securely. Open the solution valve and test the machine again. Tip: Regular filter cleaning can help prevent future water flow problems.
Inspect the hoses running from the solution tank toward the brush deck. Look for: Kinked or pinched hoses Loose connections Debris inside the hose Damaged or collapsed hoses Make sure all hoses are properly connected and water can move freely through the system.
Dirt, detergent residue, or debris can sometimes restrict the water path. Check the solution tank outlet, filter, hoses, fittings, and water outlets near the brush deck. Clean any visible buildup or blockage before testing the machine again.
Depending on the model, your floor scrubber may use a manual valve or an electronic solenoid valve to control water flow. Make sure all electrical connections are secure and inspect the valve for visible blockage or damage. If you suspect an electrical problem or a failed solenoid, contact technical support before replacing components.
Floor Scrubber Not Dispensing Water?
Frequently asked questions
Find More Answers in Our Support Center
Our Support Center includes helpful resources for many common floor scrubber questions, including:
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Frequently asked questions
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Operation and maintenance videos
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Troubleshooting information
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User manuals
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Parts and accessories
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Battery and charging guidance
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Brush and pad questions
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Warning lights and error messages
CONTACT SUPPORT
Still Having Trouble?
If your floor scrubber still isn’t dispensing water after completing these checks, our support team can help you determine the next step.
When contacting us, please have your machine model and serial number available. Photos or a short video of the problem may also help us diagnose the issue faster.
Contact us for technical support.
Call: 626-990-0979
Email: floorscrubberusa@gmail.com
Important Safety Reminder
Always turn off the machine and disconnect it from charging power before inspecting, cleaning, or replacing parts. Do not operate the vacuum system with the recovery tank open unless instructed by the support team for a specific diagnostic check.





